Thursday, January 29, 2009

Share Your Screen for Free with YuuGuu... or...Reach out and Help Someone



It seems most of my posts lately have been about things that I have been creating. Today I am stepping down off my high horse and talking about a program called Yuuguu. Yuuguu is a free remote desktop and screen sharing tool.

I rediscovered Yuuguu today after several attempts to help a Flash Jeopardy user by email were unsuccessful. I decided it would be infinitely easier to show and tell rather than just tell. While pondering the best way to do that, a little voice in the back of my head shouted, "Hey remember that Yuuguu program? I seem to remember being able to use that program to share your screen with anyone, even if they do not have a Yuuguu screenname!" As it turns out, that voice was exactly right.

When you sign into Yuuguu, which is available for the PC, Mac, and even Linux, you are able to generate a link and temporary pin number that will allow a person or people of your choice to see your screen. Once they are connected, you can walk them through whatever it is you are trying to explain by doing it on your screen.

What if your user has a question about something you are doing on your screen? They have a little chat interface built into the session. They can message you and you can message them. I spent a couple minutes this evening with a user who needed some help with the proper way to save a game file from the Jeopardy Flash game. I fired up Yuuguu, and sent her the url and pin number to see my screen. Within minutes, I had shown her the proper way to solve her issue and we could both get on with our nights.

If you need a quick way to illustrate something for anyone, I highly recommend YuuGuu. It is extremely effective and best of all, 100% free.







1 comment:

  1. Online collaborating and teaching can work, If you have trust and the right tools.
    I recently tried http://www.showdocument.com - good app for uploading documents and working on them in real-time.
    Most file types are supported and it needs no installation. - andy

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